Terms of service

Terms of Service

Last updated: June 10, 2026

These Terms of Service ("Terms") govern your purchase and use of services, products, and content from Haven Permaculture LLC ("Haven Permaculture," "we," "us," or "our"). By purchasing from us, using our website, or engaging our services, you agree to these Terms. If you do not agree, please do not use our services.

1. Who we are, and "the Haven Parties." Haven Permaculture LLC provides regenerative property design and consulting. In these Terms, "Haven Parties" means Haven Permaculture LLC together with its owners, team members, independent contractors, partners, sponsors, investors, affiliates, and their respective representatives. Wherever these Terms protect, release, or limit the liability of Haven Permaculture, that protection extends equally to all Haven Parties. We work in partnership with The Independent American Gardener and, from time to time, with other partners and sponsors.

2. Eligibility. You must be at least 18 years old and able to enter a binding contract to purchase from us. You agree to provide accurate information and to use our services and materials lawfully.

3. Our services. We offer remote (satellite-based) concept and masterplan designs, on-site consultations, ongoing project management and consultancy, and related educational materials and products. Deliverables for each program are described on its product page and, for custom projects, in your written proposal.

4. Booking, payment, and billing. Fixed-price services and products are paid in full at checkout. Larger, custom projects are reserved with a non-refundable booking deposit; after a consultation and scoping we provide a written proposal stating your total investment and milestone schedule, and the balance is invoiced in stages. Travel for on-site work is billed separately at $1.25 per mile round trip plus lodging where required. All prices are in U.S. dollars. Refunds and deposits are governed by our Refund & Deposit Policy, incorporated here by reference.

5. The nature of our designs — please read. Our designs and recommendations are concept and strategic plans based on satellite imagery, publicly available data, and the information you provide. They are not engineered drawings, land surveys, stamped construction documents, soil or water-quality certifications, or permit-ready plans, and they do not constitute legal, financial, engineering, or investment advice. Before implementing any recommendation, you are responsible for obtaining required permits, complying with local codes, engaging licensed professionals (such as engineers, surveyors, or arborists) where appropriate, and verifying actual conditions on your property.

6. Educational purpose and no guarantee of results. Our services, materials, and content are provided for educational and planning purposes. Regenerative outcomes — including plant establishment, yields, water performance, soil improvement, cost savings, and ecological results — depend on implementation, climate, soil, maintenance, and many factors outside our control. We share professional guidance in good faith but do not guarantee any particular result, and results vary from property to property.

7. Assumption of risk for on-site visits. A property under assessment or development is a working environment that can contain natural and man-made hazards (uneven terrain, water, equipment, livestock, wildlife, weather, and the like). Where we visit your property, you agree to provide safe, lawful access and to disclose known hazards. To the fullest extent permitted by law, you assume the ordinary risks of being on the property, and the Haven Parties are not liable for injury, loss, or damage arising from property conditions outside our control.

8. Disclaimer of warranties. To the fullest extent permitted by law, our services, products, content, and website are provided "as is" and "as available," and we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website or materials will be uninterrupted, error-free, or free of harmful components.

9. Limitation of liability. To the fullest extent permitted by law, the Haven Parties are not responsible for loss of yield or crops, lost revenue or profit, wasted labor, time, materials, or expense, diminished property value, or any indirect, incidental, special, or consequential damages, however they arise. This applies regardless of soil conditions, weather, pests, wildlife, implementation choices, third-party work, human error, or events beyond our control. Under no circumstances will the total liability of the Haven Parties for any claim exceed the amount you actually paid us for the specific service giving rise to the claim. This is your sole and exclusive remedy.

10. Indemnification. You agree to defend, indemnify, and hold harmless the Haven Parties from any claims, losses, or expenses (including reasonable legal fees) arising from your use of our services or materials, your implementation of any recommendation, your use of your property, or your failure to obtain required permits or professional review.

11. Intellectual property and license. All designs, documents, maps, and materials we create remain the intellectual property of Haven Permaculture. On full payment, we grant you a non-exclusive, non-transferable license to use your deliverables for the specific property they were created for. You may share printouts or summaries of your design, but you may not resell, redistribute, publicly host, sublicense, or create derivative products from our materials, or remove our logos or proprietary notices, without our written permission. Our methods, templates, and know-how remain ours.

12. Partners, sponsors, and third-party links. We work with partners and sponsors and may receive compensation (monetary or otherwise) through those relationships or through affiliate links. Our website may link to third-party sites or products; a link is not an endorsement, and the Haven Parties are not responsible for third-party content, products, or services. Any purchase you make from a third party is governed by that third party's terms.

13. Events beyond our control (force majeure). We are not responsible for delays or failures to perform caused by events beyond our reasonable control, including severe weather, natural disasters, illness, loss of data or utilities, or other acts of nature or circumstance. In such cases we will work with you to reschedule.

14. Changes to these Terms. We may update these Terms from time to time. The version posted at the time of your purchase applies to that purchase. Continued use of our services after changes are posted means you accept the updated Terms.

15. Governing law. These Terms are governed by the laws of the State of Missouri, USA, without regard to its conflict-of-laws rules. Courts located in Missouri have jurisdiction over any dispute, except where applicable law provides otherwise.

16. Contact. Questions about these Terms? Email us at havenpermaculture@gmail.com.